Aged Care

Awabakal Aged Care Services is a comprehensive program that offers quality services to our community.

How Aged Care Services work

Awabakal Aged Care Services staff will work with you to develop what is known as ‘My Story’. This will include asking questions about your family, your history and your health.

This is where you are able to discuss what is important to you, any worries you have about your health, what you might need to help improve your day to day life and what kind of support you require.

Based on your story, Awabakal will help with building a ‘plan’ for you. This plan will be tailored to your individual needs and will incorporate the services you will require.

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Our Aged Care Team is dedicated to providing culturally safe, person-centred support to Aboriginal Elders and community members. We work closely with clients and their families to promote independence, wellbeing, and connection to culture.

Our core services include care coordination, home care support, advocacy, transport assistance, social connection, and guidance navigating My Aged Care and the Support at Home Program. We collaborate with clinical and community teams to ensure each client receives holistic, tailored care that meets their individual needs and goals.

With a strong commitment to enhancing quality of life, our team walks alongside Elders to ensure they feel supported, respected, and empowered every step of the way.

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Aged Care Programs

Commonwealth Home Support Program - CHSP

The program supports our community to live independently at home and in our community.

Home Care Packages - HCP

Support services – such as help with basic home maintenance and everyday tasks, home modifications related to your care needs and transport services.

Personal care – such as help with showering or bathing, dressing and mobility.

Nursing, allied health and other clinical services – such as physiotherapy, occupational therapy and remedial massage.

Care coordination and case management.

Levels of Support

Level 1
Minimal Support

Light housework, meal delivery, welfare check-ins. For largely independent individuals.

Level 2
Light Personal Care

Assistance with dressing, showering, medications, and social activities.

Level 3
Moderate Support

Regular personal care, mobility aid support, meal prep, household cleaning.

Level 4
High-frequency Support

Daily routines assistance, home modifications, toileting, continence care.

Level 5
Daily Support & Health Coordination

Hoists, transfers, transport to medical appointments, in-home safety monitoring.

Level 6
Comprehensive Care

Nursing support (wound care, medication), continence management, allied health therapies.

Level 7
Intensive Daily Care

Assistance with all daily living activities, complex health conditions, dementia support.

Level 8
Highest Level of Care

Palliative support, 24/7 availability, specialised equipment, nursing interventions.

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Services Available

Personal services

Activities of daily living

Management of skin integrity

Continence management
Mobility and dexterity
Support services
Leisure, interests and activities

Nutrition, hydration, meal preparation and diet

Clinical care

Access to other health and related services – Medical Services

All services are subject to eligibility set by the Federal Government.
Contact our team for further information on 1300 174 908.

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Clinical Care

Awabakal’s Medical Service is well placed to assist our ageing community with their healthcare needs.

The Medical Service is staffed by General Practitioners, Aboriginal Health Workers, Nurses, Specialists and Allied Health Professionals.

We specialise in chronic disease management. We can also assist you with medication management. In addition, we run a series of programs, activities and community events throughout the year.

A Tailored Aged Care Plan to Suit your Needs

Aged Care Locations

Hamilton Medical

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Raymond Terrace Medical

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Cardiff Medical

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Contact us

Get in touch and we’ll help you, whatever you need.