Awabakal's Medical Service is an Aboriginal community-controlled health service, which aims to deliver culturally-appropriate primary health care services, advocacy and social and emotional support to Aboriginal people and their families in our community.
Our services include the treatment of acute illnesses, emergency care, management of chronic conditions, crisis intervention and referral, quitting tobacco support as well as a range of community programs and activities. We also offer a transport service.
All of our clinics are wheelchair accessible.
Awabakal offers four clinic locations across our service area, including:
- Hamilton - catering for the Newcastle community
- Cardiff - catering for the Lake Macquarie community
- Raymond Terrace - catering fore the Port Stephens community
- Maitland - catering for the Lower Hunter community
Awabakal Medical Service is open Monday to Friday 8:30am-5pm, however our hours vary across our clinics. We are closed on weekends. Check with our medical reception team for specific opening times for each site.
You can obtain an appointment by phoning reception on 1300 174 908.
For your convenience, Awabakal offers both male and female doctors.
We use an appointment system and we also have some appointments that can be booked on the day. The appointments fill up quickly, so please ring early.
Please remember that emergencies may arise or some consultations may take longer than expected. If you feel that your consultation will require longer than the normal 20 minutes, please inform the receptionist so this can be accommodated.
In case of an emergency please call 000.
If you require medical care outside our operating hours, please go direct to or contact:
John Hunter Hospital 02 4921 3000
GP Access 1300 130 147
Doctor to Your Door 137 425 (13SICK)
Awabakal Medical Service bulk bills as long as you have a valid Medicare card.
Generally, there are no out of pocket expenses for health services received at Awabakal, however should any fees occur, this will be discussed with you by our friendly staff.
Awabakal offers a convenient patient transfer service to and from appointments.
The service is available to medical and aged care patients travelling to and from medical, dental or specialist appointments.
Depending on your personal circumstances, there may be charges associated with the use of the client transport service. Any associated fee will be discussed with you at the time of booking. All bookings should be made 24 hours in advance, unless under special circumstances.
You are encouraged to attend your closest Awabakal Clinic unless it's for a dental or specialist appointment.
For bookings, please ring 1300 174 908 with your appointment details.
We welcome and value your feedback so we can improve the services we provide to our community. Please direct all feedback to firstname.lastname@example.org.
Your Health Information
Awabakal is committed to maintaining the security of personal health information at all times to ensure that this information is only available to authorised personnel.
Your medical records are confidential. All staff at Awabakal respect the privacy and confidentiality of your health information. We have a comprehensive policy about the management of personal health information. Please visit our reception if you require a copy of this policy.